The Derby Conference Centre has announced the promotion of Jamie Caulton to Conference, Food & Beverage Operations Manager.

In this role, Jamie will be shaping the guest experience by delivering exceptional floor management ability, excellent customer service, driving sales, hiring, and training quality staff and generating new ideas to evolve the business.

Jamie says: “I’m very grateful to be given this opportunity. I look forward to leading a dedicated and talented conference, food and beverage department, continuing to grow the business, and consistently provide an exceptional guest experience.”

Being a multi-purpose venue, the DCC holds weddings for up to 200 people, as well as over 100 events a year, alongside conferences and meetings, as well as having on-site office space and hotel – there is a lot of opportunity that can be further explored and developed within Jamie’s new role.

Richard Jones, General Manager of the DCC says: “Jamie has been with the business for over 18 months and I am delighted with the progression in his career over last year and a half and his desire to succeed in this challenging new role for the business!”

The Derby Conference Centre has announced the promotion of a new Marketing Manager.

Samantha O’Neill, originally joined the venue in 2020 on a 1-year student placement within the Sales & Marketing team, after graduating with a first-class Event Management degree from the University of Derby, who then went on to secure a full-time role as Conference & Events Sales Executive/Marketing Co-ordinator. Earlier this year, Sammie was then promoted to Senior Sales & Marketing Executive, and now Marketing Manager.

This is the first time the conference centre has had a Marketing Manager, and the aim of this new role is to further enhance the presence of the Derby Conference Centre around the Midlands.

In the new role, Sammie will be working on a new marketing strategy, all digital marketing, brand awareness and strengthening customer relationships in all aspects of the business. Being a multi-purpose venue, the DCC holds weddings for up to 200 people, as well as over 100 events a year, alongside conferences and meetings, as well as having on-site office space and hotel – there is a lot of opportunity that can be further explored and developed.

The DCC is committed to people development, which is why as part of Sammie’s promotion, they are investing and enrolling her into a Chartered Institute of Marketing course, to further enhance her skills and knowledge within the industry.

Richard Jones, General Manager of the DCC says: “I am delighted to announce the promotion of Sammie O’Neill as Marketing Manager at the Derby Conference Centre. The DCC has a vast opportunity for growth with the variety of offerings – which I know Sammie in her new role will only enhance.  Congratulations Sammie, well deserved!”

An exciting change is happening at The Derby Conference Centre. Richard Jones has been internally promoted from Conference Centre Manager to General Manager. Current managing director, Matthew Hutchings will be leaving the business, after four successful years at the DCC, leaving it with strong commercial results, a trusted brand, excellent service levels and an outstanding reputation within the community.

Richard has been with the business for 3 years and brings with him a wealth of experience from hotels across the country, over an impressive 30-year career in the hospitality industry. Starting out as a kitchen porter at 18, moving on to be nights manger of a 150+ bedroom hotel and having a range of Senior Management and General Manager roles – he is keen to continue building on Matt’s vision for The Derby Conference Centre, with a similar focus on encouraging and motivating his team.

This is the first time that the conference centre has seen a General Manager, rather than Managing Director, and Richard is keen to make it a success.

Richard had this to say, “I can’t tell you how excited I am in continuing the journey of the DCC of becoming the number one hospitality venue in Derbyshire and how proud I am to work alongside such a hardworking, loyal, and passionate team at the DCC.”