Conference Questionnaire

Thank you for choosing the Derby Conference Centre.
To help us improve and provide the best possible service we would appreciate your feedback. Please take a few minutes to complete our questionnaire.

Name*
Company*
Email*
Date of Event* (dd/mm/yyyy)
Meeting Room*
How many conferences / events do you book each year?
Please use the following criteria to rate the aspects of your stay listed below:
1 = Poor 2 = Below Average 3 = Average 4 = Exceeded Expectations 5 = Excellent
1 2 3 4 5 NA
1. Satisfaction of initial inquiry
2. How helpful was our sales team
3. Overall satisfaction with booking process
4. Satisfaction with meet & greet
5. Cleanliness of meeting room/s
6. Was the room/s set as requested Yes No
7. Quality of equipment
8. Quality of coffee break/s
9. Overall quality of lunch
10. Overall satisfaction with event
Did you:
A. Book event B. Host event C. Book & host event D. Attend an event
How likely are you to use the Venue again?
Unlikely Likely Definitely
How likely are you to recommend the Venue?
Unlikely Likely Definitely
Please take a moment to make any additional comments:




Please tick if you do not wish to be contacted regarding any comments made within this questionnaire.


Recommend A Friend – if you recommend someone to us that have never made an enquiry with us before and they book an event or conference at the Derby Conference Centre, you will receive a £20 Marks and Spencers voucher. Email your friends details to: referrals@thederbyconferencecentre.com